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Pylon

ActiveHiring

The Agentic Support Platform purpose-built for B2B.

W23·Winter 2023·B2B·San Francisco, CA, USA·Team of 120·Founded 2022

About

Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters. Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself. Hundreds of fast-growing YC companies of all sizes like Retool, Hightouch, and Deel use Pylon to manage their customers. Learn more at usepylon.com

Founders

  • Advith Chelikani· Founder

    usepylon.com

  • Marty Kausas· Founder

    Co-Founder & CEO of Pylon. Started coding in middle school by making websites, fell in love with software through high school robotics, and fell in love with building products through hackathons in college.

  • Robert Eng· Founder

Change history · 11 recorded

  1. July 16, 2026
    • Stage moved to Growth07:00 PM
  2. July 15, 2026
    • Pitch updated07:00 PM
    • Stage moved to Early07:00 PM
    • Description rewritten07:00 PM
    • Team grew from 90 to 12007:00 PM
  3. July 5, 2026
    • Founder profile updated08:00 PM
    • YC partner updated08:00 PM
  4. June 21, 2026
    • Founder profile updated08:00 PM
    • YC partner updated08:00 PM
  5. June 7, 2026
    • YC partner updated08:00 PM
    • Founder profile updated08:00 PM