Pollen

About

Pollen is building AI agents that autonomously improve retention. Pollen monitors every customer account to detect back-tested churn and upsell signals by connecting to your communications, support tickets, product usage, and CRM. Then, Pollen tells your team exactly which accounts need attention today and decides what to do next.

Founders

• 
  Noah Yin· Founder

  CEO @ Pollen | CS grad @ UC Berkeley | Integrated ML in Amazon Maps app used by 100k+ Prime drivers | Published 6 apps with cofounders | Conducted ML research on COVID-19 classification at Columbia.

  LinkedIn ↗
• 
  Aldrin Ong· Founder

  Engineering @ Pollen. Berkeley CS '25. Aldrin worked at AWS as a SWE twice, where he implemented AI context retrieval pipelines and search indices, serving 3M users. Started building iOS and android apps at 15 and published 3 apps on the App Store.

  LinkedIn ↗
• 
  Jeffrey Yum· Founder

  Co-Founder & COO @ Pollen | Berkeley EECS | Ex. LLNL, Data Archive Team | Building AI Agents that automate customer success for founders.

  LinkedIn ↗

Product launches · 1 launch

• Pollen: AI agents for customer success ↗▲ 25Feb 18, 2026

  AI agents that make every customer feel like they’re your first.

Change history · none recorded