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OpenSight

Inactive

AI-powered customer support automation for fast-growing companies

W23·Winter 2023·B2B·San Francisco, CA, USA; Sunnyvale, CA, USA; Remote·Team of 3·Founded 2022

About

OpenSight helps companies quickly scale up their support function and resolve customers' questions much faster. With the latest advancement in LLMs, OpenSight offers accurate answers and action resolution paths resolving >70% of inbound customer inquiries.

Founders

  • Ruoni Wang· Founder/CEO

    Full-stack engineer with a strong product mind. Prior to OpenSight, Ruoni built several AI/ML applications at Meta AI and is a patent author in Natural Language Processing. Now engineering @ Anima (YC W21).

  • Jeff Huang· Founder/CTO

    Former CTO @ Lunaris Trading, Volatility Strategies and Arbitrage Team Lead @ Akuna Capital

  • Victoria Wan· Founder/COO

    In my previous life, I worked in strategic finance for startups and public companies before becoming the first marketing hire at Pry Financials YC W21 (Acquired by Brex). Currently living in Houston with my husband and our Shiba Inu son, Harrison.

Product launches · 1 launch

Change history · none recorded

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