Duckie

About

Duckie lets customer support teams build their own AI agents in minutes! With Duckie, support teams can translate their tasks and processes into predictable and reliable AI workflows that saves them time and money. Folks use Duckie to handle a wide range of use cases, from answers customers technical questions to processing refunds, and everything in between.

Founders

• 
  Valerie Li· Founder

  Cofounder and CEO of Duckie. Prior to Duckie, she has been a senior engineer for 6+ years with expertise in infrastructure. She was a tech lead at Netflix for 3 years, where she led the subscriber growth project that stopped password sharing, which added 8m new subscribers and $200m in revenue (and saved the company's stock price). Before that she was an engineer at LinkedIn, and got her Computer Science degree from USC.

  LinkedIn ↗
• 
  Joel Ritossa· Founder

  Co-founder and CTO at Duckie. Former AI Software Engineer at C3 AI, built Enterprise AI solutions. Princeton CS Class of 2020. Solving technical support with Valerie Li.

  LinkedIn ↗Twitter ↗

Product launches · 1 launch

• Duckie: Your AI technical support assistant 🐥 ↗▲ 182Feb 29, 2024

  AI technical support assistant that helps teams resolve issues in minutes

Change history · none recorded